Service Charge Price List

We are the biggest firm still small enough to give the best personal service

see V.I.P. service options & extras available To Help Us To Help You ~ please see HOW to ORDER and POINTS to REMEMBER

For How We Help You ~ see Service Commitment For Peace of Mind ~ updated 28th February 2023

SERVICE OPTIONS and EXTRAS
Standard Service Charge		£157.45
Special events, Group visa etc Special discounts available - Call for pricing

Client or embassy overseas		+25%

Supplements as applicable		Variable
Pre checking a document before hard copy (if required) FROM		£48.60
Form preparation or completion (if permitted) FROM		£48.60
Late Order after 4:30pm for next day lodge (if required)		+50%
Same day lodgement (if required on basic charges)		+50%
Dedicated Courier (if required) in addition to other charges		£195.68

Research fee (if required)
	1st 1/4 Hour	130.45
	Plus per hour	£44.33
~ for an online order when a visa is not required		£49.55

Postage
	Inland Royal Mail Signed for post (recorded delivery)	£6.85
	Special delivery by 1pm	£13.80
	Special delivery by 9pm	£44.52
	Saturday Delivery ADD	£22.44
Royal Mail consequential loss up to £250 ADD		£12.00
International signed Airmail
	Ireland, Europe	£17.50
	World zones 1 & 2	£19.60
	Extra compensation for loss or damage up to £250 ADD	£12.00
Collection or delivery on our route POA from		£24.78
Bike, Cab or Taxi (if required)	Charged at cost	+30%
Outside couriers	~at appointed couriers cost	+30%
	~ to arrange or organise dispatch only	+30%
Meet & Greet
This is a full 'Meet & Greet' service. Documents are handed only to traveller, our rep will not leave without contact.
Heathrow
	LHR T1/2/3	£158.70
	LHR T4	£160.00
	LHR T5	£162.60
Gatwick	LGW Nth / Sth	£201.60
Luton	LTN	£162.60
Stanstead	STN	£182.10
City	LCY	£175.60
London Stations or Terminals		£162.50
	if at unsocial hours	+50%
	Plus Parking at cost	+30%
Plus waiting time if applicable
Waiting time	Each extra hour	£48.33
Passport Office and Embassy Fees are extra and charged at cost, VAT zero rated.
Orders cancelled before lodgement has taken place are subject to a cancellation charge.
Amounts not paid with order and Cheque Payments subject to an account charge of 5% VAT exempt.
Service charges allow for up to two consular visits per application. Some require further visits beyond our culpability. Such extra visits will each be charged at 50% of the applicable rate. Hours (if applicable) at 100%. Extra visits requested by the client will each be charged at 100%.

PLEASE NOTE

Service charges allow for up to two consular visits per application. Certain applications require further visits beyond our culpability. Such extra visits will be charged at 50%. Waiting time, if applicable, is charged at 100%. Extra visits requested by the client will each be charged at 100%.

Orders cancelled before lodgement has taken place are subject to a cancellation charge. Passport Office, Official and Embassy fees are extra and charged at cost, VAT zero rated. Amounts not paid with order are subject to an account charge of 5%, VAT exempt.

DISCOUNTED PRICES

Visa World have special service charge prices for high usage regular customers who include airlines, cruise lines, tour operators, travel agencies, NGOs, charitable humanitarian relief organisations, ABTA, ATOL, IATA and FTSE members. No contract is required. Conditions may apply. Please contact our Operations Manager for further information.

S E R V I C E O P T I O N S & E X T R A S

These are just some of the facilities in our support service infrastructure that ensure our ability to perform whenever a possibility exists.

Service Options and Extras
Additional to basic service charge

V.I.P. Service (available on request if required)
	~ A dedicated employee will personally supervise and monitor each stage of the application process to ensure continuous attention to progress enabling immediate attempts to remedy any potential delay. additional to other charges from	£118.25
	~ For reports on each stage of progress by your preference of telephone, text, email or fax. from	£65.23

Special attention (if required or when necessary)
	~ Embracing specific planning, negotiation, skills, tact and/or time that are extraordinary to our normal duty of care and involve. supplementary endeavours that attempt to satisfy the progress of an application. additional to other charges from	£32.61
	~ and/or if time is relevant, @per hour	£48.42

Dedicated Courier (if required)
	~ additional to other charges	£195.68
	~ plus waiting time (if applicable) @per hour	£48.33

Pre-checking of a document before the hard copy original is received (if required)
This service is available to any customer at any time. It is provided to prevent avoidable delays and the inconvenience and costs of a further delivery to us. It is valuable for peace of mind on those occasions when it just has to be right first time. We will always, by routine, also check the hard copy when it arrives. As this results in double work and checking time for the same job, we have to make a modest charge for the provision of this facility.
	~ per document ~ from	£32.61
	~ if complex or intricate, per document from	£65.23

Form preparation, completion or amendment
	~ (if required and if embassy permits) from	£48.60
	~ if inputting data from	£59.13
	~ if preparing a document or a form completely from scratch from	£118.25

Research fee (if required)
	~ for first ¼ hour	£115.25
	~ plus per hour	£48.33
	~ or an on-line order when a visa is not required @	£65.23

Late Order received after 4.30pm for next day lodgement
	~ (if required and if possible) on basic charges only	+50%

Same Day Lodgement
	~ (if required and if available)	+50%
	~ plus Waiting Time (if applicable) charged as it occurs @ per hour	£48.33
	~ or at the set waiting time supplement plus	+50%
	~ plus Dedicated Courier (if required or if necessary)	£195.68
	~ plus Cab to take Courier to Embassy (if necessary) at cost	as per

Non-official Disbursements (if any) are charged at cost

Out of Hours service
	~ Monday to Friday	£67.66
	~ Saturday	£90.21
	~ Sunday & Bank Holiday	£135.32
	~ plus call-out charge (if required)	£195.68

Extra visits Certain applications require further visits beyond our culpability.
	First application at 50% of the '1st traveller' rate	£65.23
Miscellaneous supplement ~ Additional visit to pay or to pay at a Bank or a Post Office.
	First application at 50% of the '1st traveller' rate	£65.23
	Subsequent applications, each at 6.25% of the '1st traveller' rate	£8.15

S E R V I C E C O M M I T M E N T

Our aim is to provide the best possible Personal Service to complement and enhance the efficiency and speed of our Consular Services which consistently have the highest success rate amongst all of our competitors for first time acceptance of applications on first lodgement.

We have sent a copy of the above statement to all known competitors. Not one reply or comment has been received that contests our claim.

This record achievement (corroborated by results which are updated daily) is maintained because each application is checked for minimum requirements before submission. This is the basis of us achieving almost 100% successful acceptances at first attempt.

Time is actually budgeted in order to allow for a skilled inspection of all the important sections of the application that are troublesome and which are known to be problematic if either the content or the way it is presented are not both exactly as required,

~ a n d ~

the range of service options available in this price list is evidence of the comprehensive infrastructure of our established support facilities, which are maintained to ensure that we will always have the ability to perform whenever a possibility exists.

Service is our business ~ If you’re not satisfied, we’re not satisfied

Supplements apply at certain embassies

Discounts are sometimes available when we submit checked applications in quantity

Reducing supplement is to allow for the additional administration involved due to the pre-arranging, pre-notification, pre-preparation and/or special presentation that is required by certain embassies. As we are able to pass on the benefit of savings made when processing additional applications at the same time, the supplement reduces in order to provide the same discounts (25%, 50% or 75% off, etc.) that we normally give to each additional traveller.

Fixed supplement is applied when each application incurs the same additional costs.

Single supplement is activated when, due to the intensive pre-administration required or the inevitable waiting time expected, it would not be economic to process a single application. Unlike many of our competitors, we do not stockpile applications for economic or for volume processing. We lodge each and every application at the first opportunity once all the requirements are met, even if it means visiting an embassy or a consular authority to submit only one application.

Off-route supplement is only applicable if the relevant consular or government office is outside central London or significantly off our normal routes. The supplement will allow for the two journeys to both submit the application/s and collect the processed documents. Unlike most of our competitors, we do not charge more for each application or submission. We charge only the one supplement per batch of applications or documents that are being submitted and collected at the same time.

Miscellaneous supplement may apply only temporarily at an individual embassy or it may be relevant only to a specific classification of visa or it may be due to a peculiarity at a particular embassy. If it is because we are required to pay for consular fees on an additional separate visit or at a different office building or at a bank or a post office the supplement will be charged at 50% of the ‘1st traveller’ rate for the first application and at 6.25% of the ‘1st traveller’ rate for each subsequent application that is dealt with at the same time.

Waiting Time supplement is a one-off set-charge to cover the appropriate contingency arrangements needed to prepare for and make due allowance for the unpredictable waiting time that will inevitably be incurred due to the excessive queues that prevail at certain embassies. The supplement will allow for the waiting time anticipated on the two consular visits to both lodge the application/s and collect the processed documents.

Unlike most of our competitors, we do not require each traveller to pay more. We charge only the one supplement per embassy, irrespective of the total number of applications that are being made and submitted at the same time. We do not charge more for every application, each traveller or per passport.

The waiting time at a particular embassy can vary due to their busy, peak or seasonal periods. Refer to your destination country to see if a supplement or a discount is currently applicable.

Refer to your destination country to see if a supplement or a discount is currently applicable.

Meet & Greet

This is a full ‘Meet and Greet’ service and not just a delivery or drop-off facility.

Our courier representative will only hand-over documents to the traveller in person.
They will have the contact details and mobile phone number you have provided us with and you and the traveller may have those of our Meet & Greet representative.
If you have notified us of your rendezvous arrival route, our representative will then be able to trace the possible cause of any delay and take appropriate action.
Our representative will not leave unless contact has been established with the traveller or else with the approval of the traveller’s office, agent or representative.

Waiting Time is chargeable after 15 mins past the ‘Meet & Greet’ appointment time.